Resume

On this page:

 

If you need a printable version (with referrees and rates), please let me know (email ).

Work History

June 2005 - current: Freelance interaction designer and information architect, Maadmob

The table below contains my major projects for this time period - details of other projects are available as needed.

Client/project Details
Department of the Environment, Water Resources and the Arts
May 2007-current (freelance)

Work with the web team on tasks as needed, including:

  • Design information architecture for parts of the Department website
  • Create and edit website content
  • Design detailed interfaces
  • Mentor, train and assist team members
  • Conduct usability tests, heuristic reviews and expert reviews
Department of Immigration and Citizenship.
Lead Interaction Designer
Aug 2006-Apr 2007 (part time)
  • Design high-level interaction approaches for an extensive business system based on Websphere Portal
  • Manage the build of plug-together components to support the high-level interaction design
  • Write and maintain interface guidelines
  • Design detailed interfaces for projects
  • Provide advice and prepare templates for methodology and process
  • Mentor, train and assist team members
  • Conduct usability tests, heuristic reviews and expert reviews
Information architecture summit.
2006-current		 Design the website, build it in Movabletype, prepare content and manage the website day-to-day. Design and build the Summit weblog.
Attorney-General’s Department.
Information architect.
May 2006-Jul 2006		 Design the information architecture and page layouts for external department website.
Department of Agriculture, Fisheries & Forestry.
Information architect.
Jan 2006-Apr 2006		 Work with the web team to design the information architecture and page layouts for the external department website.
Department of Transport and Regional Services.
Interface designer.
Sep 2005-Dec 2005		 Interface design for a complex internal business system. Designed in a participatory way with the users of the system.

Sep 2003 - June 2005: Senior consultant/Usability specialist, Step Two Designs (permanent)

Role or project Details
Provide consulting services to clients
  • Interface and interaction design for business systems
  • Expert reviews of intranets and web applications
  • Designing information architectures and page layouts for intranets and websites
  • Staff interviews and focus groups to identify user and business needs
  • Development of strategic and tactical recommendations
  • Usability tests
Write articles

Wrote long and short articles for the company website. Long articles included:
Contribute to team products

Research for Staff Directories: Designing and implementing an effective online staff directory

Contributed to the Intranet Roadmap
Develop and present workshops
  • Usability Testing Fundamentals (full day)
  • Information Architecture Fundamentals (full day)
  • Designing for Usability (full day)
  • Latest Thinking in Usability and Information Architecture (half day)
  • Usability Without Users (half day)

Jan 2002 - Dec 2004: Tutor, Human-Computer Interaction, University of Canberra, Division of Management & Technology (casual)

Role or project Details
Tutor Tutor a class of up to 20 undergraduate and graduate students in Human-Computer Interaction.
Guest lecturer Occasional lectures on user-centred design, interaction design and information architecture.

Mar 2002 - Sep 2003: Usability specialist/information architect, Australian Federal Police (contract)

Role or project Details
Information architecture and interface design for internal projects
  • Department intranet
  • Content management system (designed and built internally)
  • Performance management system
  • Skills and deployment system
  • Career management system
  • The AFP core business system
  • Usability testing
  • Staff training

Publications

See my list of published articles.

Speaking engagements - Presentations & Workshops

See my list of presentations.

Education

University of Queensland 2003: Graduate Certificate in Human Factors

Skills

Design skills Information architecture, interaction design, interface design, web strategy, web content, usability testing, user-centred design, human factors, human-computer interaction
Design products Visio, Photoshop, Illustrator, InDesign, Flash
Web mark-up HTML, XHTML, CSS (standards compliant, cross-browser compatible)

Professional memberships & community contribution

The Information Architecture Institute (international) Board member - Treasurer (current)
Web Industry Professionals Organisation of Australia Member (current), Committee member (2006)
Information Architecture Summit (international) Conference chair 2007 (Las Vegas, Nevada). Organising committee 2008 (Miami, Florida), 2004 (Austin, Texas), 2005(Montreal, Canada), 2006 (Vancouver, Canada)
Computer Human Interaction Special Interest Group (CHISIG - Australia) Member, previous ACT Representative